Formula Support

Cancel your Formula subscription where you bought it: our website (including PayPal), the App Store, or Google Play. Step-by-step for each, how to confirm the cancellation worked, and what to…

How to Cancel Your Formula Subscription — Web, App Store, Google Play

Learn how to request a refund from Formula, including website purchases, App Store refunds, Google Play refunds, Money-Back Policy eligibility, and why you should contact support before opening a bank…

How to Request a Refund

Learn how to pay for a Formula subscription through the App Store, Google Play, or our website, including card payments, PayPal, Apple Pay, Google Pay, and how payment methods are…

How Can I Pay?

Learn how to change the card or payment method used for your Formula subscription, including App Store payments, Google Play payments, and website purchases through Formula support.

How Can I Update My Payment Method?

Learn how Formula subscription renewal works, when your plan renews automatically, and what happens after you cancel auto-renewal.

How to Renew My Subscription?

Learn how to fix the issue when the Formula app asks you to pay again after purchase, how to restore access to your subscription, and how to sign in with…

I Bought a Subscription, but the App Asks Me to Pay Again

This charge is from Formula (formula.care) — our nutrition and weight-loss app. FJOR Nutrition, Inc is our legal company name, which is why it can appear on your bank or…

Seeing "FJOR Nutrition" or "Formula.care" charge on Your Bank or
PayPal Statement?

The $47 charge (or $25–$47, depending on the offer) is an optional one-time add-on offered at checkout — a workbook bundle, meal plan or workout plan. It is not part…

Why Was I Charged $47 by Formula?

If you see two or more charges from "Formula Care", "FORMULA-APP.COM", or "FJOR Nutrition", here are the four reasons this happens — and how to fix each one.

I See Two or More Formula Care Charges — What Happened?

Cancelled your Formula subscription but still see a charge from Formula Care or FJOR Nutrition? The five reasons it happens — wrong store, incomplete cancellation, duplicates — and how to…

I Canceled but Was Still Charged

How Formula refunds work: add-ons, duplicate charges, charges after cancellation, unexpected renewals, and the 30-day money-back guarantee — plus how to request a refund from Formula, Apple, or Google Play.

Formula Refund Policy in Plain English

How PayPal billing agreements work with your Formula subscription: why cancelling in PayPal alone doesn't stop the subscription, how to cancel properly, and how to get a wrong charge refunded.

Managing Your PayPal Billing Agreement

Everything you need to know about your subscription management

Payments & Subscriptions

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