If you have purchased a subscription through the App Store
If you have purchased a subscription through the App Store
You can change the payment method by following the instructions below:
Open the Settings app.
Tap your name.
Tap Payment & Shipping. You might be asked to sign in with your Apple ID.
Tap Add Payment Method, enter the new payment method, then tap Done.
Tap Edit.
Tap the red delete button next to the old payment method, then tap Delete.
If you have purchased a subscription through the App Store
If you have purchased a subscription through the App Store
You can change the payment method for your Google Play Store purchases by following the instructions below:
Open the Google Play Store app.
Tap your profile icon in the top-right corner.
Select Payments & subscriptions.
Tap Payment methods.
Tap More payment settings.
Sign in to your Google account if prompted.
Click Add payment method and enter your new payment details.
To remove an old payment method, select Remove next to the payment method you no longer want to use and confirm the action.
Your new payment method will then be available for future purchases and subscription renewals.
If you have purchased a subscription on our website
If you have purchased a subscription on our website
You need to contact us via in-app support chat or by email [email protected]. To contact us via in-app support chat, you need to click the Support Chat button in the upper right corner of the Today screen and then click Send us a message.
Please include in your request the email address that you used when purchasing a subscription, and we will send you a link to update your payment method.
If you have any further questions or concerns, please don't hesitate to reach out to us via our support chat or reply to this article. Our team will be happy to assist you in any way we can.
