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I Bought a Subscription, but the App Asks Me to Pay Again

Learn how to fix the issue when the Formula app asks you to pay again after purchase, how to restore access to your subscription, and how to sign in with the correct email address.

You don't need to pay again to start using the app. In this case, you need to follow the instructions below:

  1. Delete the app.

  2. Install it again using this link for an iOS or this link for an Android device.

  3. Sign in on the very first screen.

  4. Use your email and one-time code sent to the email address.

If that didn't help or you have any further questions, please contact us via in-app support chat or by email [email protected].

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